-
Hello ClearApps Team!
I found a problem concerning the status definition. We have the same software installed on two workstations in two different nodes. The description of this software differs because the publisher is defined once with upper and once with lower characters.
GAT Manager 4 Gantner Electronic GmbH
GAT Manager 4 GANTNER Electronic GmbH
If I classify this software as "must-have" only one item shows the right status - the other one remains "unclassified". If I try to set the status of the unclassified item again, the status switches back to unclassified when I refresh the software list.
In the summary both items are display as "GAT Manager 4 Gantner Electronic GmbH" and the status is correct "must-have".
Can you please have a look on it.
Best regards
Klaus -
Hi Klaus, we are already checking this now. Can you confirm that you are using the latest Network Inventory Advisor 3.9.1544?
Jeff, project designer
Network Inventory Software -
Can you export both these nodes into external format, so we can import them for local tests? Email their exported files to us, please: jeff@clearapps.com
Jeff, project designer
Network Inventory Software -
Thanks to your info we were able to reproduce the issue and are fixing it now.
Jeff, project designer
Network Inventory Software
Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Categories
Tagged
- software 11
- issue 1
- accounting 1
PC Inventory Software