IE Serial number and product key reversed
  • CDLCDL February 2011

    Hi. Not sure if you are aware of this, its only a small issue and not actually causing a problem. wehn veiwing individual nodes and looking in the software tab we are presented with info about the system then MS Office the Internet Explorer. Under the system summary the serail number and product key are attached to the correct headings but under the IE description the serial number is attached next to the product key and the product key next to the serial number.

    Thanks

  • Kim+FordKim Ford February 2011

    Hello,

    This issue has already been fixed in the latest released build of Network Inventory Advisor. Please download it here: http://www.clearapps.com/download.html

  • CDLCDL March 2011

    Hi Kim

    sorry for the delay in replying. We already have the latest release installed but I went ahead and installed the linked release. The issue still remains in the current version we are running.

    Thanks

  • Kim+FordKim Ford March 2011

    Hello,

    Please note that it is necessary to perform a full rescan of the network.

  • CDLCDL March 2011

    Hi Kim

    A full rescan has been completed, we also renamed the information folder to leve a blank network and re-scanned the whole network by importing the AD structure cleanly. The error is still there, granted its not a major but would be ideal if it could be resolved. I'll r-install again and perform another clean scan from a new PC and report the findings back.

    Thanks

  • Kim+FordKim Ford March 2011

    Hello,

    Please select the node in Assets tree and export it ("Export this now" -> "Export to internal format"), then send it to help@clearapps.com for investigation. Also, please, send us the screenshot of "About Internet Explorer". Thanks in advance.

  • CDLCDL November 2011

    @Jaren - I'm not sure why this comment is on this thread, if you read the thread and then your comment you wil see there is no relevance.

    Aside from this I'd suggest you re-research your comments as they are in fact, incorrect. The Product key of all installed software (Winodws, Office etc.) can and is displayed within the Inventory Advisor

  • jeffjeff November 2011

    Comment deleted

    Jeff, project designer
    Network Inventory Software

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