Scanning certain linux nodes failes with error: Connection to SSH server failed with error: 87:997
  • CDLCDL January 2011

    We have been inventorying our network using NIA. While most machine s seem to scan with no problems we are having an isse adding linux nodes to the system.

    I have added 3 linux machine without issue but cannot add a further machine, when using the machines root login for authentication I receive the error: Connection to SSH server failed with error: 87:997

    SSH is installed and enabled, Scanning is done via IP address (static) and does see the machine.

    Additionaly the linux nodes I have scanned - I have set a login for the node itself as our domain credentials will not allow access but each time I go to rescan the node I get the error - Unable to use current login, this option has been unticked in settings and the correct details added per node.

    Any ideas on either issue?

    Thanks

  • jeffjeff January 2011

    Which Linux OS are these nodes running exactly?

    Jeff, project designer
    Network Inventory Software

  • jeffjeff January 2011

    Also, can you try scanning using another user account (not root)?

    Jeff, project designer
    Network Inventory Software

  • CDLCDL January 2011

    Hi Jeff

    The machines have been running different linux distros, Knoppix 6.2 (both live and full install), Fedora 14, Ubuntu 10. The machine we have not been able to scan was running Fedora 14 but we have scanned other machines running the same distro. We have also used both the root login and local user logins.

    thanks

  • jeffjeff January 2011

    Hold on, please. Talking to our test lab.

    Jeff, project designer
    Network Inventory Software

  • CDLCDL January 2011

    No problems. Out of interest I'm adding firewall rules to the mcafee EPO server and could do with knowing the physical location of the scanning agents on the machine. Am I right in adding the path as: c:\windows\system32\piaservice.exe as each scan throws up a firewall message about NIA uninstall reg key, the scan is allowed, we just want to remove the message now and need the executables loation to do so.

    Thanks

  • CDLCDL January 2011

    Hi Jeff

    Scratch that last request, have managed to exclude the alert when scanning. Thanks

  • CDLCDL January 2011

    Hi

    any updates on this as yet?

    Thanks

  • jeffjeff January 2011

    Preparing a special build with test log, to see why scanning of Linux did not start in your case. Seems like something related to SSH server running on your Linux node.

    Jeff, project designer
    Network Inventory Software

  • CDLCDL January 2011

    Hi Jeff

    Any updates on this?

    Thanks

  • jeffjeff January 2011

    Almost there, we'll be sending you the debug build within a couple of days. My apologies for the delay.

    Jeff, project designer
    Network Inventory Software

  • CDLCDL January 2011

    No problems. Thanks for the update on this.

  • fabianoborgesfabianoborges April 2011

    Hi!

    I have the same problem. How can I fix it? Thanks.

  • jeffjeff April 2011

    Fabiano, please, see my reply via email

    Jeff, project designer
    Network Inventory Software

  • hmathishmathis December 2011

    Hi,

    I am having this issue. Could I please get the fix?

    Thanks

  • jeffjeff December 2011

    Which version and build of Network Inventory Advisor are you using? Which Linux exactly produces the error? Are you sure there's an SSH daemon running there?

    Jeff, project designer
    Network Inventory Software

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