oops, something went wrong with the website and i now have 3 discussions,
can you delete the other 2 please

Hello Paul,

Please, give us detailed instructions on how to reproduce the problem that you are reporting. Could you, please send us your Information folder?

Thanks in advance.

Hi Kim

all i can remember when i loaded NIA yesterday was that it said there was a dll corrupted, inform clearapps support and that it would start with an empty network summary, answer yes or no. i answered yes and sure enough the network summary is empty. i have looked in the information folder and all my groups are there
shall i reinstall and see if the dll gets overwritten?

paul

Dear Paul,

Thank you. I've sent you an e-mail.

Thanks for the email Kim
the replacement dll fixed the problem
cheers
paul